We offer a 30-day, no-hassle return policy with full refunds. Simply request a return or exchange within 30 days of your product's delivery date.
Please note: We are unable to process refunds or exchanges after these 30 days.
Before initiating a return or exchange, we recommend checking out our detailed returns and exchange policy found here.
If you need to return your order, we've made the process simple and straightforward.
- Step 1: Hop on over to mymotive.com and sign in to your Motive account.
- Step 2: Locate and click on your order.
- Step 3: Click on View Order Details.
- Step 4: Click on Return button.
Still having trouble or prefer a helping hand? Reach out to our friendly support team at support@mymotive.com or give us a call at 1-877-MOTIVE8. Alternatively, you can fill out the contact form on our website.
Comments
1 comment
This is absolute bullshit -- its apparent that you don't want to do returns or you would make it easy to access the order number to do an return. It indicates to go to the app and find your order -- IMPOSSIBLE. You have that order number so fucking hidden that it's not likely than anyone will find it.
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