Should you need to cancel your order, kindly contact our support team. You can do this by emailing support@mymotive.com, calling 1-877-4838, or filling out the form on our Contact Us page.

To receive an immediate response, please contact us during our business hours, which are 8:30 AM to 5:00 PM AZ Time, Monday through Friday.

Outside these hours, please email or leave a voice message, and we'll respond as soon as possible.

Please note: You can only cancel your order before the order has been shipped.