Should you need to cancel your order, kindly contact our support team. You can do this by emailing support@mymotive.com, calling 1-877-MOTIVE8, or filling out the form on our contact us page.
To receive an immediate response, please reach out to us during our business hours, which are 8:30 AM to 5:00 PM PST, Monday through Friday.
Outside these hours, please leave us an email or leave a voice message, and we'll get back to you as soon as possible.
Please note: You can only cancel your order before the order has been shipped.
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