If your Motive Device is in sleep mode, the light will turn off. Tap on the Device to wake it up.
The following table shows the Motive Device operation for all different light colors:
Motive Device Light Color | Motive Device Operation |
Amber (Blinking) | Your Motive Device is charging. |
Amber (Solid) | Your Motive Device is completely charged. |
Red (Solid) | Your Motive Device’s charge is nearly depleted. Charge immediately. |
Teal (Solid) | Your Motive Device is on and seated on your Therapy Pad. |
White (Solid) | Your Motive Device is on, but not seated on your Therapy Pad. |
White (Blinking) | Your Motive Device is not connected to Bluetooth. Go to your phone setting and make sure Bluetooth is on. |
White (Fading) | Your Motive Device is powering off. |
No Light | Your Motive Device is completely off. Tap on it to wake it up. |
If you don't see any light, our support team is here to help. Please reach out to us, and we'll provide further assistance in resolving the issue. https://support.mymotive.com.
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